Description & Requirements

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world's best places to work. We are currently the #1 ranked consulting firm on Glassdoor's Best Places to Work list and have maintained a spot in the top four on Glassdoor's list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU'LL WORK WITH

You will join our Office Services team in Vienna, a collaborative, service-oriented team of highly accomplished professionals that plays an integral role in delivering an exceptional experience for clients, visitors, and Bain colleagues every day. The team is responsible for facility management, events and catering, and the end-to-end coordination of all office-related services. Office Services partners work closely with stakeholders across all functions in Germany and Austria including consulting teams, Executive Assistants, IT, and Recruiting, to enable seamless day-to-day operations and sustain a welcoming, professional office environment. In this role, you will engage with colleagues at all levels of the organization and contribute to the high-performance, people-first culture that defines Bain.

WHAT YOU'LL DO

• Representing the company at the front desk, welcoming visitors and clients, handling and forwarding telephone calls in both German and English
• Performing general reception duties
• Managing and coordinating conference rooms
• Assistance with planning and executing events and client meetings
• Handling incoming and outgoing mail
• Monitoring the security system, including computer-controlled access permissions as well as data entry and management of access cards
• Coordination with external service providers

ABOUT YOU

• Several years of professional experience in a comparable environment
• Experience in the hospitality industry is an advantage
• Excellent German and English language skills
• Strong organizational skills, resilience, and flexibility
• Excellent communication skills
• Strong attention to detail
• Service-oriented personality with impeccable manners who remains calm under pressure
• Initiative-driven with a conscientious and reliable working style
• Proficiency in all common MS Office applications
• Good technical understanding

WHAT WE OFFER YOU

In addition to an attractive and performance-based compensation package with fixed and variable salary components, you will benefit from a wide range of additional perks and benefits:

• Comprehensive training programs, in-office English classes, and personal support through mentorship
• Employee Assistance Program with extensive support related to health, work-life balance, family, and personal matters
• Corporate Benefits program with attractive offers from leading brands
• A comprehensive mobility concept including a monthly mobility budget as well as the Bain Bike Program (JobRad)
• Company mobile phone
• Complimentary snacks and beverages in our office as well as attractive lunch benefits
• A variety of office and Bain events (including summer parties, team retreats, social events, and holiday celebrations)

The position is covered by the Austrian Collective Agreement for employees in Information and Consulting ( Kollektivvertrag für Angestellte in Information und Consulting ). The minimum gross monthly salary is EUR 2,173.58 (Classification Group II, first year of classification, paid 14 times per year), with willingness to overpay.

HOW YOU'LL JOIN US

We look forward to receiving your complete application documents (CV, cover letter, and employment references), including your earliest possible start date and salary expectations, via our application portal.