Digital Strategic and Organisational Alignment Manager - Retail Banking and Wealth Management

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 17 Jul 18 2018-07-17

Digital Strategic and Organisational Alignment Manager - Retail Banking and Wealth Management

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Digital Strategic and Organisational Alignment Manager .

Principal responsibilities

  • ​Execute and implement specific People Agenda initiatives covering Talent Attraction, Development and Retention.
  • They will help prepare for our People Committee Meetings for Asia Pacific.
  • They will help prepare for the operational people meetings with people managers on a monthly basis, this includes the design and implementation of this.
  • They will be responsible for driving talent management frameworks, people risks as well as succession planning.
  • Create and refresh job specifications where necessary and ensuring they are aligned to the global operating model and organizational designs ensuring alignment
  • Implement Skills & Capability Framework into the region, including putting in place the supporting enablers for example, appropriate JDs, clear alignment to job categories and job families, a capability framework fit and role based learning.
  • Ensure learning and development plans are in place, for example training events, conferences, and internal sharing sessions. Identify role based learning opportunities
  • Support leadership and management development initiatives.
  • Support with building a streamlined and engaging onboarding and induction experience
  • Identifying our talent pool and define with actions or plans.
  • Ensue our conduct and how we operate are fully aligned to HSBC Culture and Values.
  • Working with our Global workspace lead, ensure we continuously see ways of ensuring our workplace is fit for purpose to support agile ways of working.
  • Ensure close linkage with our Global team to align initiatives.
  • Build strong relationships, adopting a joined up approach to execute change at pace with minimum conflict.
  • Proactively increases knowledge and awareness of technical and business trends, changes or advances and assess their impact to existing business applications
  • Maintain an informed network of contacts within financial services, marketing and data or information management disciplines
  • Accountable for the information support to the contact strategy for all
  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
  • Key Stakeholder Groups includes Digital in global, region and local market, Regional or Country Executive Management Office
  • Be an effective team player through communication.
  • Cultivate an environment that supports diversity and reflects the HSBC brand.
  • Works in a facilitative manner to build capability in progressing objectives, but does not lose sight of the profitability and productivity outcomes.
  • Acts in a manner that transparently promotes the organisation's values and delivers in an aligned manner.
  • Cultivate an environment that supports diversity and reflects the HSBC brand.
  • Regular review to identify key risks, issues and interdependencies. Determine and apply appropriate mitigation strategies.
  • Ensure an equal and balanced focus is maintained on operating and regulatory risks and ensure the Virtual Management Team positively identifies and mitigates these in a manner that protects the Brand.
  • Ensure regular and positive engagement with key support functions in HR and IT to ensure alignment of policies and plans.
  • Implementation of Global Standards, Financial Crime Compliance and Risk considerations in an aligned manner within the context of the RBWM strategy through operational practice and planned activity.

  • Bachelor degree in business, marketing or other related discipline.
  • Preferably in the digital media or internet space
  • Ideally in a people and culture position with experience creating and supporting similar people initiatives.
  • Experience leading strategy and operations projects at a top-tier consulting firm or in a corporate strategy or operations team is preferred
  • Strong People management skills
  • Distinctive problem solving and analysis skills, ability to solve complex and diverse business problems, commercial, operational, organizational.
  • Strong project management and influencing skills
  • ability to lead and influence stakeholders at all levels of an organization
  • Solutions and detail oriented, with strong commercial or business acumen
  • Understanding of organizational dynamics, operating experience with large and complex organizations
  • people and team leadership skills
  • Excellent written and verbal communication skills
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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