Graduate Production Support Analyst Graduate Production Support Analyst …

mthree
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 02 Jun 20
Competitive
mthree
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 02 Jun 20
Competitive
Here at mthree, we pair talented graduates with leading global businesses. We’re always on the lookout for ambitious graduates to join the mthree Alumni Graduate Program, kick-starting your tech career within an entry-level Production Support Analyst role and working onsite with a leading Investment Bank in Hong Kong. Our 24-month graduate program begins with 4-8 weeks of paid training and career coaching, where you’ll learn everything you need to hit the ground running as a Production Support Analyst. After you've completed the paid training, you'll have the opportunity to fast-track your career at a global investment bank.

What you’ll do:

 

If successful, you’ll work with one of our Investment Banking clients as a Production Support Analyst. Production support is a vital role in enterprise technology. Working with a global team, you’ll help support systems including algorithmic trading engines and regulatory reporting by:

 

Ø Monitoring system health

Ø Resolving incidents

Ø Investigating past incidents

Ø Managing the release process for new versions of software

Ø Automating and enhancing workflows

Ø Working closely with business stakeholders to resolve issues with technical systems and applications. Work is tracked using ‘tickets’.

Ø You’ll also regularly communicate with other technical teams including vendors, developers and infrastructure on release management and issue resolution

 

What you need:

 

Ø Bachelor’s degree in Computer Science or relevant STEM subject

Ø GPA of 3.0 

Ø Understanding of server, storage, MQ, and application technologies (Java, .NET, C++)

Ø Able to troubleshoot, problem solver, analytical

Ø Proficiency with Linux (Preferred)

Ø SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.

Ø Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP)

Ø Scripting skills, like Perl, Python, or UNIX shell.

Ø Excellent spoken and written English communication skills.

 

What you’ll receive:

 

Ø Fully paid, in-depth and interactive training with a diverse group of like-minded graduates, delivered by experts with working knowledge of the field.

Ø A competitive graduate salary

Ø Pay increases every 6 months

Ø A flexible benefits package including gym membership

Ø Ongoing training and pastoral care

Ø Invaluable industry experience and the opportunity to start a career in a desirable and competitive industry

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