What you’ll do:
If successful, you’ll work with one of our Investment Banking clients as a Production Support Analyst. Production support is a vital role in enterprise technology. Working with a global team, you’ll help support systems including algorithmic trading engines and regulatory reporting by:
Ø Monitoring system health
Ø Resolving incidents
Ø Investigating past incidents
Ø Managing the release process for new versions of software
Ø Automating and enhancing workflows
Ø Working closely with business stakeholders to resolve issues with technical systems and applications. Work is tracked using ‘tickets’.
Ø You’ll also regularly communicate with other technical teams including vendors, developers and infrastructure on release management and issue resolution
What you need:
Ø Bachelor’s degree in Computer Science or relevant STEM subject
Ø GPA of 3.0
Ø Understanding of server, storage, MQ, and application technologies (Java, .NET, C++)
Ø Able to troubleshoot, problem solver, analytical
Ø Proficiency with Linux (Preferred)
Ø SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
Ø Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP)
Ø Scripting skills, like Perl, Python, or UNIX shell.
Ø Excellent spoken and written English communication skills.
What you’ll receive:
Ø Fully paid, in-depth and interactive training with a diverse group of like-minded graduates, delivered by experts with working knowledge of the field.
Ø A competitive graduate salary
Ø Pay increases every 6 months
Ø A flexible benefits package including gym membership
Ø Ongoing training and pastoral care
Ø Invaluable industry experience and the opportunity to start a career in a desirable and competitive industry