Insurance Customer Service Officer Insurance Customer Service Officer …

Morgan McKinley Hong Kong
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 18 Feb 20
HKD15000.00 - HKD25000 per month + Bonus
Morgan McKinley Hong Kong
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 18 Feb 20
HKD15000.00 - HKD25000 per month + Bonus
Morgan McKinley Hong Kong
.
Job Description

A leading insurance company is looking for customer service talent to join their business.


Responsibilities

  • Maintain relationship with our members through courtesy calls to maximize the level of satisfaction by provide good customer services.
  • Participate in customer service-related projects
  • Handle general email inquiries and phone calls timely and tactfully.
  • Handle complaints in professional manner
  • Ad hoc duties assigned by Manager

Requirements

  • 2+ years of experience in customer service with experience in life or medical insurance and diploma qualification or above.
  • Holder of IIQE 1 and 2 will be an advantage
  • Excellent communications and interpersonal skills
  • Fluency in written and spoken Cantonese and English
  • Good command of Mandarin would be an advantage
  • Hands on PC skills including Chinese word processing
Our client offers 5 days work per week and comprehensive remuneration packages. Interested parties, please send your resume with CURRENT & EXPECTED salary and DATE AVAILABLE by clicking 'Apply Now'.

Company Overview

As a global professional recruitment consultancy, Morgan McKinley connects specialist talent with leading employers across multiple industries and disciplines such as Commerce & Industry, Financial Services and Professional Services companies.

We also have the capacity to remotely source, manage and supply talent to locations across the APAC region, with recruitment hubs in five key business and financial centres.

We have established ourselves as a preferred supplier to many of the major players in our specialist sectors, as well as with thousands of employers of SMEs/ start-up nature. Our worldwide network of offices and international candidate management system offers our clients and candidates the best talent and opportunities from all corners of the globe.

Our comprehensive command of traditional and innovative candidate sourcing methodologies, meticulous vetting and selection processes and pioneering candidate care programme allows us to deliver an unrivalled talent pool to all our clients, supported by detailed reporting capabilities and a selection of ancillary support services that ensures our service meets and evolves with their needs.

Our consultants are experts in their fields with a detailed knowledge of their local markets, averaging four years’ specialist recruitment experience working with clients ranging from SMEs and start-ups to multinational corporations. The expertise of our consultants is strengthened by rigorous quality management and review procedures, which continuously brings out the best from our consultants however the requirements evolve.

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