Marketing Associate

  • Competitive salary package
  • Hong Kong
  • Permanent, Full time
  • Bank of Singapore
  • 21 Mar 19

You will have the opportunity to work closely with experienced private bankers on new or existing accounts. This position offers a worthwhile challenge, as you will be thoroughly grounded on the fine traditions of private banking and will be able to fully develop your potential as to succeed in this specialized segment of the banking field.


  • Maintain systems and controls to ensure the Bank comply with rules and regulations in accordance with SFC Code of Conduct and HKMA guidelines by: -
  • Observing BOS policies and regulations at all times, include code of conduct, suitability, cross border restrictions and relevant ordinances of HK and Singapore
  • Observing internal guidelines and maintaining data confidentiality
  • Understanding the risk profile of the clients.  Acting as a gatekeeper and ensure full compliance of sales process, RPQ, annual review of PI, AML, KYC, product mis-matching, etc
  • Keeping client profiles and documentation complete, accurate and up-to-date
  • Contributing to the team’s compliance standards by briefing new team members (RM and MA) about key procedures include order taking procedures, system access (Globus, RM Workbook, CRM, helpdesk support), business recovery and DR site, client relationship, etc
  • Ensuring new regulatory/ internal policies are implemented and rolled up properly
  • Respond to all clients’ enquiries and instructions, follow up on client issues and requests
  • Coordinate with Product Groups, Operations and other functional counterparts
  • Prepare CA and monitor credit review, line excess, margin call, collateral position, etc
  • Prepare account review materials for RM or IC review on a regular basis
  • Alert Relationship Manager and/or respective parties should special actions be required
  • Provide administrative and client support to Relationship Manager/Senior Relationship Manager, include maintaining and updating client transaction records/ reports as well as client data (e.g. contact lists, account numbers, facilities details, status of credit reviews/ renewals, etc.), scheduling appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials, collecting and preparing product and marketing materials etc.


  • Minimum 3-8 years’ related experience in client service, operations or sales support
  • Understand the basic mechanism of common financial products and services
  • Knowledge in credit, sales and marketing is preferable
  • Analytical, meticulous, sensitive to details and odds
  • Excellent communication and customer service skills
  • Fluency in English and Putonghua are essential for handling GCNA Markets
  • Distinction on seniority based on years of experience
  • Possess of regulatory license is required.  (HKSI Licensing Examination Paper 1, 7 & 8)
  • A good team player;
  • Effective communication and computer skills;
  • Ability to read Chinese preferable;
  • Attention to details and diligent
  • Holds a bachelor’s degree, or equivalent

For interested parties, please kindly click on the APPLY button to send us your updated CV with current and expected salary

NOTICE TO THIRD PARTY AGENCIES Please note that we do not accept unsolicited resumes from recruiters or employment agencies. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Bank of Singapore.