Senior Delivery Specialist - HSBC Operations, Services and Technology

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 16 Jul 18 2018-07-16

Senior Delivery Specialist - HSBC Operations, Services and Technology

Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Senior Delivery Specialist.

Principal responsibilities

  • ​Be the subject matter expert and key contact for Digital Cross Functional Teams and local system teams, a focal contact point in end to end Digital customer journeys, mainly for Hong Kong Originations but should also be able to support Asia Pacific countries when required.
  • Drive engineering capability uplift in regional Digital.
  • Adopt and share best practices of the Originations Cross Functional Team and local system teams.
  • Manage partnership and innovation commercialisation.
  • Work closely with business leaders to represent IT and ensure close collaboration for successful digital deliveries.
  • Ensuring adherence to governance procedures and significant contribution to process improvement.
  • Engaging and working collaboratively with wider business, IT and other teams to ensure the success of digital transformation and working towards the HSBC IT Strategy.
  • Leveraging digital knowledge and expertise to drive business decisions and business improvements.
  • Maintain good exposure and develop knowledge in new techniques, products, services, technologies and standards.


Qualifications
Requirements
  • ​Solid knowledge and working experience on the local systems which supporting internet banking.
  • Knowledgeable in the local banking products of Cards, or Loans, or Deposit Accounts including Integrated Accounts.
  • Experience in API enabled Digital customer journeys.
  • Basic understanding on the business processes, operating models in the above banking products.
  • DevOps processes and experience.
  • Understanding of LEAN and Agile methods of software delivery and the principles and practices.
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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