Discover your dream Career
For Recruiters
Alter Domus Luxembourg S.à r.l.

Client Onboarding Specialist Senior Manager

Alter Domus Cork, Ireland
Posted 19 days ago Hybrid Permanent Competitive
We are Alter Domus. Our name means "The Other House" and we're a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever you're speaking to. And it's your freedom to decide which cutting-edge kind of finance professional you want to be. Join more than 3,600 fund administration, accounting, tax, loan administration and legal experts worldwide and take pride in being alternative.

Alter Domus clients include the world's leading asset managers, lenders and asset owners. We're specialists who use the most innovative technologies to create unparalleled solutions for the private equity, real assets and debt capital markets sectors. This is where standout talent advances what's possible in fund administration, corporate services, depositary services, transfer pricing, domiciliation, management company services, loan administration, agency services, trade settlement and CLO manager services.

The Client Onboarding Specialist Senior Manager will lead a dynamic team, in our Ireland and Vilnius offices, who act as the first point of contact with numerous clients & stakeholders during the onboarding process. You will drive process optimization to ensure efficiencies; scaling of clients serviced within the onboarding teams, together with ensuring overall delivery of a quality client onboarding experience to all clients.

This is likely to be the role for you if:
  • You want to further develop your career in the Alternative Investment Funds Industry and have 4+ years' experience working in the funds industry with Business Administration & Corporate Secretarial experience;
  • You can foster self-starter mentality across the team, including the ability to drive operational effectiveness and creative solutions by thinking 'outside of the box';
  • You are a strong analytical thinker, with an ability to think critically and prioritize competing demands, both individually and across the team, in a fast-paced environment;
  • You have experience in effectively motivating others, conveying your expectations through goal setting while leading by example;
  • You are competent to act independently building rapport and enhancing working relationships internally & externally;
  • You have been responsible for the creation & maintenance of various KPIs within previous roles;
  • You are proficient in creating procedures and processes within a team to ensure timely deliverables on daily tasks;
  • You have a proven track record of managing and developing a team;
  • You are adept in accomplishing team results by communicating job expectations, planning, monitoring and appraising goals;
  • You encourage initiative, adaptability and resilience
  • You promote and exemplify a high level of attention to detail coupled with superior organisational skills and take pride in delivering high quality work;
Your key responsibilities will be:
  • Accountable to ensure a professional, timely, efficient and effective onboarding experience for our clients
  • Lead and coordinate Managers on the specialist team, who will act as the day to day point of contact for the client during the onboarding process.
  • Act as a point of escalation for specialist managers where complex queries arise
  • Ensure to champion engagement with internal teams to drive operational effectiveness and identify & improve the efficiency of outcomes;
  • Cultivate areas for process improvement & facilitate training and support to the specialist team, through effective discussion with specialist managers to identify any training needs;
  • Support specialist mangers to ensure the success of each client onboarding from outset through to launch of fund structure, ensuring KPI standards are maintained;
  • Actively role model a high-performance culture with clear accountabilities, driving cross functional collaboration
  • Key to coordination of the monitoring and development of onboarding procedures, ensuring these are consistently reviewed and adhered to;
  • Anticipate, plan and execute on resource needs to support Onboarding activities
  • Involvement in global projects across various alterDomus' offices encompassing ad-hoc areas to further develop alterDomus global business strategy.
  • Drive a culture of compliance and risk control through discussion with specialist managers on identification and anticipation of potential risks, together with timely escalation and/or resolution .
Technical knowledge:
  • You will have prior experience in areas such as supporting contract negotiations , legal entity formation requirements across various jurisdictions including Limited Partnerships;
  • Strong understanding of Compliance, AML & KYC, Regulatory frameworks across the EU;
  • Previously worked with funds that have come under AIFM Directive and understand the characteristics and key passporting and marketing fundamentals;
  • Proven background in implementing methods to develop high performing teams;
  • Past experience in designing and reporting of key data metrics, as required by the business;
  • In-depth knowledge of Luxembourg Fund Industry is an advantage.
  • You can drive and execute process improvement and change.
We offer multiple learning and career development opportunities to our network of 3,500 employees across more than 40 offices and desks.

#LIJO1

Job ID  667766336
ABOUT COMPANY
Luxembourg
3000 Employees Accounting & Finance
Invest yourself in the alternative Looking for more from your career? Think outside the box. Alter Domus is a rising global firm that has taken integ...
More Jobs From Alter Domus
Alter Domus
Client Onboarding & Operations Specialist
Alter Domus
Saint Helier, United Kingdom
21 days ago Full time Competitive
Alter Domus
Senior Fund Accountant
Alter Domus
Cork, Ireland
10 days ago Full time Competitive
Alter Domus
Graduate Programme 2023
Alter Domus
Cork, Ireland
14 days ago Full time Competitive
Alter Domus
RC/MLRO Support Officer
Alter Domus
Cork, Ireland
3 days ago Full time Competitive
Alter Domus
Fund Accountant
Alter Domus
Cork, Ireland
3 days ago Full time Competitive
Alter Domus
Loan Agency Senior Officer
Alter Domus
Cork, Ireland
3 days ago Full time Competitive
Alter Domus
Fund Services Manager
Alter Domus
Cork, Ireland
3 days ago Full time Competitive
Alter Domus
Loan Trade Closing Senior Officer
Alter Domus
Cork, Ireland
3 days ago Full time Competitive
Alter Domus
Private Debt Senior Analyst
Alter Domus
Cork, Ireland
3 days ago Full time Competitive
Alter Domus
Private Debt Analyst
Alter Domus
Cork, Ireland
3 days ago Full time Competitive

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.
Recommended Jobs
Alter Domus
Client Onboarding & Operations Specialist
Alter Domus
Saint Helier, United Kingdom
Goodman Masson
Client Solutions - Team Assistant
Goodman Masson
London, United Kingdom
Skillfinder International
Senior KYC Analyst - Mainstream Funds
Skillfinder International
Dublin, Ireland
Elevate Partners
Investment Associate - Private Equity
Elevate Partners
Dublin, Ireland
Enfusion
Product Support ,Opportunities
Enfusion
Dublin, Ireland