We are Alter Domus. Our name means "The Other House" and we're a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever you're speaking to. And it's your freedom to decide which cutting-edge kind of finance professional you want to be. Join more than 4,100 fund administration, accounting, tax, loan administration and legal experts worldwide and take pride in being alternative.
Alter Domus clients include the world's leading asset managers, lenders and asset owners. We're specialists who use the most innovative technologies to create unparalleled solutions for the private equity, real assets and debt capital markets sectors. This is where standout talent advances what's possible in fund administration, corporate services, depositary services, transfer pricing, domiciliation, management company services, loan administration, agency services, trade settlement and CLO manager services.
Alter Domus is currently seeking a new Payment Support Senior Officer to join our team at our Cork, Ireland Office.
• Follow policies and procedures to input payments through online banking and treasury management platforms • Meet critical processing deadlines for all work including processing outgoing and incoming payment transfers • Perform payment transfer research and investigations • Act as final reviewer and control check on all payments • Follow and exercise fraud prevention policies and procedures • Use Effective listening skills and professional verbal and written communication to liaise with internal teams • Demonstrate ability to prioritize and complete tasks by assigned daily deadlines • Perform data entry using relevant systems in a timely, accurate manner • Identify and report risk issues and use good judgement to handle escalations • Support Team with special projects and initiatives • Work with the team and business units to streamline production and enhance policies and procedures • Perform independent research and investigations as it pertains to all payment processing and bank protocols
• 3+ year of work experience performing payment processing / treasury management preferably in a financial services, high volume, and deadline-driven environment • Bachelor's degree in business or similar area • Internal or external customer service experience and proven ability to collaborate in a professional manner using strong written and verbal communication skills • Strong Attention to Detail • Ability to quickly learn new concepts, and adapt in a fast-paced, dynamic team environment • Responsive, friendly, professional, proactive communication approach
Alter Domus offers a competitive, comprehensive benefits package including a generous vacation policy, a diverse work environment, and strong global connections. As you collaborate with colleagues in our fast-paced environment, you will gain exposure to demanding and stimulating experiences that you will take with you as your career progresses. We provide a sophisticated work environment with prominent clients that will take your ambitions and talents to the next level and give you the resources and support you need to succeed.