HR Shared Services Generalist

Role Description

This position has responsibility for assisting the HR team in maintaining and administering the Human Resources function and supporting employees and managers mainly in Ireland and further in EMEA (excl.UK) region. The role will allow the candidate to develop their HR capabilities and will involve day to day interaction with employees and other stakeholders across all our European locations.

You will become a member of an awesome team of 8 colleagues providing support to12 European countries. You will have a chance to show your skills and knowledge as well as develop yourself in new areas and to work on projects to streamline our processes and onboard new colleagues from acquired companies.

Organisational Design

Specific Role Responsibilities

New Joiner Administration

Drafting offer letters & contracts of employment.
Administer all pre-employment screening for new joiners and employment screening for employees and manage any exceptions.
Conducting induction sessions and administering system access.
Maintain Induction presentations and email communications ensuring they promote employee engagement from day one.
Adding newcomers' data to Workday, payroll and other systems as required.
Ensuring adherence with the probationary process for all new joiners.

Leaver Administration

Calculate notice periods & holiday entitlements and feed accurate information to payroll and manage Workday accordingly.
Closing down system access and updating HR Systems.
Administer exit documents.

HR Administration:

Regular / monthly review of completeness of documents and actions at new hires / internal moves / salary & role changes or any changes of contractual conditions. Keeping all respective systems and trackers up to date.
Action all benefits administration including joiners and leavers.
Responsibility to maintain visa documents and information on file/in the system and work with visa vendor to keep this up to date.
Daily cooperation across wider HR teams/vendors to solve any issues or questions.
Project work on acquisitions and integrations with incoming companies.

HR Systems and Payroll

Action all role changes and salary increases - drafting amendments to contracts, updating HR systems.
Support with monthly payroll process preparation to ensure all information feeding into payroll is accurate (collection & preparation of input data; checking of payroll inputs, absences, leaves, managing family leaves etc).
Ensuring all employee records and HR systems are maintained, accurate and kept up to date at all times.
Updating the HR pages of the employee intranet.
Assisting with user issues relating to all HR Systems.

Employee Support

First point of contact for all queries sent to HR mailboxes.
Processing employer references, confirmation of employment upon employees' request etc.

Other Requirements

Preparing regular and ad-hoc reports for other areas of the business.
Liaising with external suppliers e.g. pension and benefits providers to manage processes and solve any issues that arise.
To undertake any other projects/ tasks as may reasonably be required to facilitate the effective operation of the department and company.
Ensure that all local policies are up to date and comply with both internal and external guidelines/laws. Create new policies and procedures when a gap is identified.
To support the HR BP for Ireland.

Experience required

Minimum of 2-year experience in HR field is required.
CIPD qualified or equivalent degree.
Capable of working towards deadlines and adapting to changing conditions.
Strong initiative, decision making and problem-solving abilities.
Experience working in a fast-paced environment is essential.
High attention to detail.
Flexibility and willingness to learn and support team.
Confident with well-developed written and verbal communication skills in English.
Knowledge of other European language is welcomed.
Experience using Workday and/or managing project work are welcomed.
Being organized and proactive, with the drive to deliver results and manage self effectively.
Experience handling confidential material.
To enjoy working with people and have the ability to work as part of a team as well as individually.
Computer skills e.g. experience of Microsoft Office package tools is essential.