Manager, Employee Communications
- Salary: Negotiable
- Location: Dublin, Leinster, Ireland
- Job Type: Full time
- Company: Fidelity International
As Employee Communications Manager you will be responsible for supporting the General Counsel and Internal Audit functions. Both of these areas are global in their nature and you'll be required to build and develop relationships with key stakeholders at various levels across the business.
As Fidelity International continues to broaden its client base and the solutions it offers to clients, it is vital that the firm enhances and builds on its reputation as a leading investment and retirement business. Employee Communications plays a critical role in supporting these messages within the business. Employee Communications supports all aspects of the business and work in partnership with key stakeholders to support them in crafting and shaping their messages to employees. Working with business partners Employee Communications supports the effective delivery of these messages. Employee Communication is also responsible for listening to feedback from employees, ensuring employee voices and comments are heard and suitable plans put in place to address their comments. The team also plays a role in communicating the company's strategy and goals to employees and ensures there are regular updates about our business performance.
Employee Communications is part of Corporate Communications, which is part of the Global Corporate Affairs function.
We work as a close global team and support each other across geographies and across business areas.
Purpose of the role
Within Employee Communications individuals are aligned to support individual business areas/functions. Working with the Head of Employee Communications for UK and Continental Europe, the successful candidate will be responsible for supporting the General Counsel and Internal Audit functions. Both of these areas are global in their nature and the job holder will be required to build and develop relationships with key stakeholders at various levels across the business.
The jobholder will also work with other members of the Employee Communications team on various projects.
- Produce engaging and innovative employee communication plans for the General Counsel and Internal Audit functions.
- Implement these plans and ideas for the benefits of employees so that they have a better and broader understanding of the aims and objectives of their business area and the company as a whole.
- Identify and work with key stakeholders in each of these areas to be aware of key matters that will support communication efforts.
- Identify different audience groups and determine the best way to communicate to each of these groups by understanding the type of information they need to receive and how they would like to receive this news.
- Implement new and innovative ways of communicating news to employees, ensuring greater use of technology driven solutions.
- Engage with employees and invite their views and feedback on issues so that there is a feedback mechanism where their views are listened to and, where appropriate, action can be taken to address any issues/concerns.
- Work with the Head of Employee Communications, UK and Continental Europe in managing and implementing a number of employee communications projects, making use of mediums such as web chats, employee meetings, leadership team meetings etc.
- Support major employee initiatives such as the annual engagement survey or the more frequent Pulse surveys. These are led by another member of the team but they will work closely with their business facing colleagues to ensure that the business is fully engaged with the employee engagement survey, supporting both its effective execution and analysis of the results to drive further improvements across the business.
- Provide communications support on a number of CSR initiatives to ensure their success within the relevant business functions
- Get involved with employee communication projects from the wider team - these can cover a wide variety of topics/subjects and will involve working with different stakeholders from different parts of the business.
- Develop excellent working relationships with members of the Corporate Communications team and the broader Corporate Affairs group.
Relevant skills and experience
- Preferably the job holder should be a graduate
- Experience of working in a communications environment
- Excellent writing skills and first-class attention to detail
- Ability to interpret data to produce meaningful and engaging employee communications material
- Ability to work collaboratively with others, listen to their ideas and produce top quality communications
- Ability and confidence to organise meetings/events involving many different groups of people
- Strong organisational skills and the ability to prioritise multiple tasks
- Appreciation of developing trends employee communications in general, including the importance of content, and the use of digital alongside more traditional channels.
- Energy, enthusiasm and the ability to work closely and effectively with other team members as required in a fast-paced and demanding work environment
- Consideration will be given for part-time working