Sales Operations

In Willis Towers Watson we provide innovative and market leading advice, solutions, and programmes across a range of People, Capital, and Risk issues. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. We are increasingly being called upon as risk specialists across a variety of industries to bring our expertise and market knowledge to support our clients tackle their key pension, talent, benefits, and risk priorities.

Our client base includes more than three-quarters of the largest global companies (Fortune Global 500) and of the world's leading insurers, whether in life or property and casualty insurance. In the Ireland and Europe, we are an undisputed leader, advising 75 of the FTSE 100 companies and many of Ireland's largest companies.

You will be part of an exciting and innovative team - Sales Operations, designed to create a more effective and efficient sales apparatus to drive accelerated growth and a superior client experience than our peers. Our objective is to meet our clients' changing needs through enhanced analytics & technology, exceptional relationship management and to deliver a winning client experience. This is an excellent opportunity for an ambitious professional to further advance their careers.

The Role

• Responsible data, analysis, and insights to client base segmentation, priority setting & target identification
• Drive opportunity mapping and monitoring; using data insights on Sales Operations opportunities to maximise potential outcomes
• Support growth strategies, with prospect identification/prioritization and product penetration analysis
• Build and maintain relationships to identify and develop joint account planning opportunities
• Working with marketing to develop and track performance of data driven client opportunities
• Track account plan action items and provide information to Leadership to maximise opportunities
• Working with Learning & Development colleagues with sales training to enhance best client experience
• Track account plan action items and provide information to Leadership to maximise opportunities
• Monitor and report on overall Voice of Client using various client satisfaction metrics
• Ownership of Bid Management processes within selected lines of business, supporting delivery of the best of One WTW to all clients
• Delivery of Global sales enablement activities locally.

The Requirements

• Relevant certifications and/or Degree in Business, Sales Operations or similar
• Proven work experience in a Sales Operations or similar role
• Practical knowledge of account development and appropriate tools to achieve this aim
• Skilled at building effective relationships with stakeholders at all levels
• Ability to represent the Sales Operations practice and WTW with integrity and credibility
• Communication, negotiation and influencing skills
• Experienced in CRM and Microsoft tools - primarily excel and PowerPoint.

WTW can offer the successful candidate with a fun and engaging environment working with some of the best people in our industry. WTW rewards our colleagues' efforts with a competitive salary and a very comprehensive benefits package including a generous discretionary bonus, a great pension scheme, healthcare, life assurance, between other benefits.

At WTW, we trust you to know your work and the people, tools, and environment you need to be successful. Most of our colleagues work in a hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role, and clients. Our flexibility is rooted in trust and hybrid" is not a one-size-fits-all solution.

Equal opportunity employer

WTW are an inclusive employer and welcome applications from people of all backgrounds and abilities. Please let us know if you require reasonable accommodation or support during any stage of the recruitment process and we will do our upmost to accommodate you.