Share Class Hedging Manager

Job Purpose:
Reporting to the Section Manager (VP), The Share Class Hedging Manager (AVP) is responsible for managing a Share Class Hedging Operations & Implementations team, managing client relationships, and leading a variety of initiatives

You and your team will be directly responsible for ensuring that Citi delivers the very best for its clients and continues to change and adapt to match client, regulatory and market needs. This is a permanent position, with highly competitive remuneration & benefits, representing an ideal opportunity for the right candidate to experience Citi's Dublin operations and open further doors within our growing business.

Share Class Hedging EMEA Dublin

Founded on Citi's 3 core principles of always being in our client's best interests, creating economic value and always being systemically responsible. Citi EMEA's Share Class hedging team provides a comprehensive, established, industry leading oversight service model that has seen huge growth in recent years.

Our ability to embrace new technology, continually seeking process improvements while following the highest ethical standards, has left us perfectly positioned to consolidate recent growth grow and become industry leaders in our field.

At its core, the Share Class Hedging Manager is an intermediate management level position that will give you responsibility for providing leadership and direction to an experienced team of accounting specialists. Working with our numerous service teams, external partners & clients across Dublin, Edinburgh & Luxembourg, the overall objective of this role is to ensure the seamless delivery of Share Class Hedging services to our clients.

Key Responsibilities:

• Ownership, management and development of strong client relationship
• Development of strong relationships with both FX Product & the FXLM Sales team
• Proactively manage SLAs / KPIs (escalating any issues internally / externally as required).
• Identify issues and problems in service delivery and carry out necessary remediation, keeping team and VP informed of issue.
• Monitor errors, complaints and near misses. Record as appropriate in the Incident log
• Manage capacity within the team, ensuring optimum resource deployment
• Provide coaching, guidance and support to staff on technical, professional and client issues, tailoring development plans with direct reports, and ensuring high performers are given suitable stretch assignments.
• Agree goals, monitor and appraise the performance of team - providing regular formal and informal feedback
• Leading on-site due diligence reviews with offshore Citi Service Centres
• Participate in the development, testing and implementation of new systems and products
• Lead projects and change requests to optimize operational efficiency and improve quality
• Assist with planning and management of all relevant project work

Qualifications:
While all of our candidates would be required to have strong Fund Accounting experience, additional related industry experience, financial education or maths/statistics background or analytical mind-set would be a strong bonus:

• Degree in Business / Finance / Accounting
• 5+ years' experience in Share Class Hedging or Fund Accounting with at least 2 in a supervisory / managerial capacity

Knowledge/Experience:

• Strong (fund accounting and share class hedging) product knowledge is required. This should include understanding of fund structures, financial instruments, share class hedging methodologies and calculations, regulatory environment and funds industry.
• Hands-on management style with strong leadership skills

Skills:

• Client relationship management
• Knowledge of Multifonds & FX Pulse would be advantageous
• Excellent communicator with strong interpersonal skills
• Highly computer literate - MS Office applications, SQL, MS Excel at intermediate - advanced level
• Leadership, drive and results focus
• Project management skills with the ability to multi-task

Competencies:

• Ability to work under pressure and to tight deadlines
• Strong client focus with an ability to evaluate needs and develop solutions
• Numerical, analytical and problem resolution skills
• Proven ability to lead the introduction of complex change in a challenging environment
• Team player at a senior level - able to articulate own position clearly, based on fact, but sensitive to the positions, needs and requirements of others

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Job Family Group:
Operations - Transaction Services -------------------------------------------------
Job Family:
Fund Accounting ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
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