Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Based in Limerick, this newly created role is to implement, enhance and develop electronic communication relationships with our Clients. This role offers exposure to a Global Client community, to satisfy their needs, support requirements and to introduce new products. This successful candidate will be responsible for the business as usual client support and servicing component of DataWarehouse Solutions focused around understanding and managing client data (Custody, accounting, performance and vended data) maintained within the service offering. Northern Trust's public cloud based Data Warehouse Solutions (DWS) aggregates NT data and external / 3rd party data into a data warehouse to produce single source of truth and fit for purpose data for client consumption. DWS is a holistic and comprehensive service offering; including technology, infrastructure, strategic data, processes and support to aggregate, manage and deliver data.
The key responsibilities of the role include: - Communicate and present Data Warehouse Solutions offering from a technical perspective to clients, prospects and consultants. - Train/demonstrate usability of Data Warehouse Solutions and data delivery tools to clients - Act as subject matter expert or escalation point for technical/data questions throughout sales, onboard and business as usual - Work directly with client operational teams at all levels throughout both onboarding and the migration into business as usual - Support, Development, testing and release cycles - Attend scrum meetings, create/manage user stories and priority within individual sprints as necessary - Works with client executive/relationship manager and clients to gain understanding of client needs and implements accordingly - Solving complex problems - Exercises judgment based on the analysis of multiple sources of information
The successful candidate will benefit from having: - Prior experience in an operational role in Financial services - Ability to manage client expectations, meet deadlines and communicate effectively day to day with clients - Data analysis/management, accounting or experience in Funds industry - Evidence of successful delivery of projects across global operational teams - Strong communication skills and the ability to influence, drive and motivate agendas - Experience in partnering closely with executive leadership and external customers - Applies best practices and how own area integrates with others - Bachelor's Degree in Analytics, Statistics, Accounting, Data Management or related field or equivalent experience - Familiarity with leading data technologies (Snowflake, Alteryx) using cloud-based tools
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.