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Skillfinder International

Client Services Consultant

Skillfinder International Limerick, Ireland
Posted 1 month ago Hybrid Contract Circa €320 per day
D
Posted by
Dawid Babicz
Niche Recruiter

Client Services Consultant | Limerick (hybrid) | Circa €320 per day | 12 Months | Finance 

Step into a heritage of innovation! With over a century of evolution, my client is a pioneer in global finance. Explore the dynamic world of finance with their expertise in groundbreaking asset servicing solutions and top-tier management.

Lead client relationship management, ensuring superior service for a diverse client base, with a focus on surpassing expectations in handling custody queries for large or multiple clients.

Client Services Requirements:

  • Proven track record improving service delivery and overall productivity.
  • Extensive Fund Services experience, preferably in Custody.
  • In-depth knowledge of the securities industry, its products, and instruments.
  • Demonstrated strong leadership skills, advocating for the company.
  • Outstanding interpersonal skills, influencing change and best practices.
  • Effective communication with partners and clients at all levels.
  • Positive team player promoting an inclusive environment.
  • Quick grasp and sharing of client strategy, products, and industry initiatives.

 

Your Responsibilities:

  • Oversee relations with Custody for designated clients, acting as the main contact for client consultation, initiating forward-looking communication, and leading/conducting reviews of services.
  • Develop strong connections with critical business partners, internal clients, and pertinent third parties, including trustees, external advisors, and consultants.
  • Monitor and analyse service and delivery outcomes against project plans and Service Level Delivery (SLD).
  • Review service delivery via client evaluations, internal/external surveys, specific client input, and consultant feedback.
  • Address service, delivery, and other pertinent matters by escalating them to Relationship Managers, Client Service Managers, and Internal Stakeholders.
  • Actively contribute to the team's efforts in providing forward-thinking and unparalleled service to clients.
  • Maintain the highest standards of integrity, accountability, and client service throughout GFS EMEA and the global GFS business.
  • Nurture an environment of inclusivity, where all partners engage with trust, respect, and a shared sense of purpose and collective impact.

 

Please get in touch with me by email or telephone and I’d love to hear from you: dbabicz@skillfindergroup.com or directly at +44 20 3763 9530

ABOUT COMPANY
London, United Kingdom
32 Employees HR & Recruitment
Skillfinder International is a navigator and guide that helps people and businesses find each other in their journeys to success. A respectful consult...
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