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Skillfinder International

Client Services Manager

Skillfinder International Limerick, Ireland
Posted 3 months ago Hybrid Job Contract Up to €319 per day
D
Posted by
Dawid Babicz
Niche Recruiter

Contract Client Service Manager | Limerick (Hybrid) | Circa €319 per day | Finance

Step into a heritage of innovation! With over a century of evolution, my client is a pioneer in global finance. Explore the dynamic world of finance with their expertise in groundbreaking asset servicing solutions and top-tier management.

Under the guidance of the Team Leader, will play a pivotal role as a valued member of a specialised team, dedicated to providing exceptional client service at the highest level.

Client Service Manager Requirements:

  • Transfer Agency/Financial Services experience preferred.
  • Previous client interaction is advantageous.
  • Flexible work approach.
  • Manage multiple priorities in a fast-paced environment.
  • Strong accuracy and attention to detail.
  • Excellent verbal and written communication.
  • Effective verbal reasoning and numeric abilities.
  • Exceptional planning and organizational skills.
  • Robust analytical and problem-solving capabilities.
  • Proficient in reviewing and resolving complex queries.
  • Desirable knowledge of Fund Administration and regulatory environment.
  • Good understanding of effective risk management

Your Responsibilities:

  • Escalation points for unresolved issues in the India TA Dealing team.
  • Collaborating with dealing team members to meet reporting deadlines and SLAs.
  • Handling day-to-day client reporting, including prediction reports, cash reports, and register reports.
  • Managing and analysing workflow queues.
  • Taking ownership of TA Dealing team activity for assigned clients.
  • Ensuring timely delivery of all agreed-upon deliverables.
  • Keeping procedures and checklists up to date.
  • Conducting data protection checks and ensuring external communication aligns with TA policies.
  • Maintaining close working relationships with other TA functional areas.
  • Collaborating with the team, internal departments, and group projects on allocated projects.
  • Timely response to client and investor queries.


Please contact me by email or telephone and I’d love to hear from you: dbabicz@skillfindergroup.com or directly at +44 20 3763 9530

ABOUT COMPANY
London, United Kingdom
32 Employees HR & Recruitment
Skillfinder International is a navigator and guide that helps people and businesses find each other in their journeys to success. A respectful consult...
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