You will be responsible in conducting pre/post-transactions checks on representatives, and perform sample service calls to ensure compliant of the sales force. You will be tasked to identify any mis-selling and reach out to affected representatives for client service rectification.
You will conduct reviews to monitor if the agency force has duly fulfilled the regulatory requirements as set out in the company guidelines. This includes the review of documentation such as coaching forms and Joint Fieldwork Assessment.
As a subject matter expert, you should maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
Please contact Xuan Kwok at +65 6950 0354 or XuanK@charterhouse.com.sg for a confidential discussion
EA License no: 16S8066 | Reg no.: R1433611
Only successful candidates will be notified.
Charterhouse was formed in 2003 in Australia and it has established itself as a reputed recruitment specialist in its industry. With footprints in Asia, Australasia and the Middle East, we offer professional and bespoke contingency and retained search services across a variety of industrial sectors.
For more information on how we can help you, give us a call for a confidential discussion at (65) 6435 5600.