• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 20 Jan 18

IT Business Analyst

IT Business Analyst

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17072687


IT Business Analyst (Assistant Manager)

The role is to drive implementation of technology initiatives and run-the-bank activities for Singapore consumer business. The candidate will also be required to bridge between country business users/management and technical teams. This role is for highly motivated and confident individual with strong sense of responsibility and willing to take on challenges to ensure tasks are completed on time and within budget.

Roles and Responsibilities:
  • Collaborate with business and their partners or FinTech companies on API solution planning and integration
  • Manage cross functional/matrix business stakeholders on solution requirement including mapping business processes, establishing project scope, goals and key value creation
  • Work with business stakeholders and system development team for Functional Specification development
  • Facilitate conflict resolution and able to influence business and technical stakeholders toward a common objective
  • Work with respective stakeholders on UAT planning, execution, identifying project risk and critical paths
  • Provide project dashboard reporting and metrics to business sponsor and key stakeholders
  • Coordinate with country business and technical stakeholders to ensure smooth cut over during scheduled releases
  • Work with business and production management teams to prioritize and resolve critical production issues


  • Degree in information technology, computer science or relevant computing discipline
  • Process strong problem solving and analytical skill
  • Process good interpersonal communication and presentation skill
  • Process positive attitudes, able to adopt to changes fast
  • Familiar with project management processes and software development lifecycle
  • At least 1 year experience on technology project implementation
  • Candidate with experience on web technologies, Credit cards and retail banking product will be advantageous