Investment management services-Client Service Manager, Senior Associate

  • Competitive
  • Singapore
  • Permanent, Full time
  • State Street
  • 19 Oct 18

Investment management services-Client Service Manager, Senior Associate

Role:

  • Resolution of all types of queries raised by Investment Manager operations' teams
  • Focus on building strong working relationships with global Investment Managers' operations teams
  • Provide accurate and timely responses to queries raised by Investment Managers' operations teams
  • Research using internal and external sources to respond and resolve inquiries
  • Liaise and maintain effective communications with internal and external contacts
  • Proactively identify issues and escalate to appropriate parties for resolution
  • Performs operational tasks as necessary
  • Works with moderate guidance and accountable for individual and team resultsRequirements:
  • Degree or Diploma holder with minimum 5 to 6 years' experience in financial operations / custody services
  • Good knowledge of equities and bond settlement in Asian markets; portfolio valuation and corporate actions
  • Strong analytical and good organization skills
  • Client Servicing skills with excellent communication and interpersonal skills
  • Candidates must demonstrate ownership and initiative, be able to perform well under pressure and simultaneously handle multiple assignments.
  • High attention to detail to ensure quality, completeness and accuracy of work.
  • Demonstrated ability to work effectively both independently and in a team oriented environment.
  • Proficient in MS Word, Excel and PowerPoint
  • Willing to work flexible and long hours and also during Singapore public holidays