Manager, Enterprise Monitoring System, Group Operations & Technology Manager, Enterprise Monitoring System, Group  …

OCBC Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
OCBC Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
OCBC Bank
Manager, Enterprise Monitoring System, Group Operations & Technology
  • Gather requirements from respective IT teams, discuss capabilities/configuration requirements and follow monitoring configuration lifecycle.
  • Perform hands on configuration on monitoring tools in ITIM, APM, NPMD, and AIOps domains.
  • Provide investigation on monitoring/alert inquires/issues and provide RCA.
  • Troubleshoot system level issues and resolve recovery to minimize disruptions.


Qualifications
  • Bachelor's Degree or equivalent work experience.
  • Certification on CA Monitoring tools UIM and/or APM and/or Spectrum and/or NetQos and/or SOI preferred
  • Practical knowledge & hands-on experiences in implementing monitoring configurations, wireless, firewalls, VPNs and security gateways. Minimum 3 years of relevant working experience
  • Strong knowledge of the network, applications, communication protocols and technologies in enterprise environment.
  • Working knowledge of CA UIM and/or APM and/or Spectrum and/or NetQos and/or SOI monitoring tools
  • Experience in scripting languages is a plus.
  • Highly analytical with strong understanding of the IT fundamentals and general knowledge on Enterprise IT
  • Able to work on duty support shift for onsite support
  • Positive attitude towards continuous learning.
  • Strong interpersonal and communication skills.
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