Oracle Identity & Access Management Support Engineers (L2 Support) Oracle Identity & Access Management Support  …

Sandbox Consulting
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 13 Aug 20
Competitive
Sandbox Consulting
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 13 Aug 20
Competitive
Oracle Identity & Access Management Support Engineers (L2 Support)
• 24x7 support, where Our Client team will have resources from 7 am to 7 pm AEST On Desk and 24x7 for P1 &P2 on call
• Day to day Operational activity.
• Production defect tracking
• Operation Health check & Application Monitoring as per SOP.
• Incident Management (P1-P4 Tickets)
• Problem Management (RCA)
• Change Management.
• Creating and Maintaining the Operational procedure documents

Technical skills:

• Oracle Identity and Access Management experience.
• Oracle Identity and Access Management
• L2/L3 Operations in Oracle Identity & Access Management Software - Infrastructure including OIM, OAM, OUD, OHS WebGate, SAP Connector and Microsoft Active Directory Connector.

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