Senior Associate, Usage, Sales & Experience (U.S.E.) Regional Business Analyst, Digital Banking, Consumer Banking Group Senior Associate, Usage, Sales & Experience  …

DBS Bank Limited
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Senior Associate, Usage, Sales & Experience (U.S.E.) Regional Business Analyst, Digital Banking, Consumer Banking Group
Business Function

DBS is Southeast Asia's largest bank and operates in 18 markets globally. DBS is also transforming to one of the most advanced digital and technology leaders in financial services. Focusing on "Live More, Bank Less", DBS is here to enable customer life journeys with digitally designed and delivered capabilities to support their lives, dreams, and aspirations with a joyful experience. Our transformation is showing impact on our employees, products, services, experiences, and performance. We are increasingly recognised globally, including as the World's Best Digital Bank. We are building our team of data-driven, digital oriented, customer-focused leaders, and looking for people who share the passion for innovation, love problem-solving, and are execution oriented.

Responsibilities

  • Engage with local India and Indonesia digital management teams to review the business and identify key strategic questions
  • Structure, define and execute data analysis to solve / respond to these
  • Identify areas that need to be investigated further to find the solution, such as through customer immersion, experimentation, and creative methods
  • Identify insights to engage with and support India and Indonesia digital leadership on improving business growth and health through e.g.:
  • Customer segmentation
  • Increasing conversion
  • Increasing balances / funding
  • Reducing costs of acquisition
  • Recommending targeted campaigns to drive the above
  • Identify problem areas through customer feedback, investigate and analyse these areas through data, and provide data-based recommendations / solutions

Requirements

  • Bachelor Degree ( in Statistics, Applied Mathematics, Business Analytics, Engineering or equivalent quantitative fields preferred) with at least 3 years' experience in industry (consumer banking, digital business) analytics, data discovery and visualisation using various analytical tools
  • Strong programming skills, proficient in SQL, experience in at least several of SAS (Base, Stats, Macro, EG, EM), Hadoop, R, Python
  • Understanding of technology tools especially those related to digital analytics
  • Digital customer orientation, understanding of digital businesses and customer journeys
  • Financial impact orientation
  • Analytical - thrives and is unrelenting on solving problems, trying different things, identifying patterns and investigating data, attention to detail
  • Ability to translate complex analysis through simple communication which anyone can understand. This is valued over making analysis, process, and output complex
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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