VP, Regional Business Manager, Consumer Banking Group VP, Regional Business Manager, Consumer Banking  …

DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 24 Nov 20
DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 24 Nov 20
VP, Regional Business Manager, Consumer Banking Group
Business Function
Digital revolutions are set to change the way we live, work and play. That's why we've spared no effort in ensuring we are at the forefront of this new generation.
Our new digital banking initiative will focus on creating innovative products and services to integrate banking into our customers' digital lifestyle.
Market Manager will support markets in scaling digital franchise for DBS through Best in Class in App experiences & driving digital business strategies. India and Indonesia are the 'Next Big' strategic markets for DBS and the role played by Digital Market Lead will involve delivering the 'Best Bank in the World" promise in these markets.

  • Align Country priorities (quality of acquisitions, cross sell, engagement) with Regional Digibank strategy
  • Ensure Country business requirements have a representation in Tech prioritization and demand forums
  • Define & run In-App engagement roadmap with Market Lead and collaborate with Digital Product team for timely delivery
  • Track and improve metrics by journey enhancements across Onboarding, Activation, Adoption, Upsell and Customer Engagement
  • Implement segment strategy for Emerging Affluent (Prime) to drive early offtake, upgrades and acquisitions for both Digi markets
  • Leverage entire Regional set up to drive the personalization agenda (n=1)/ Intelligent Banking initiatives in country

Non - Technical Experience
  • Passionate about BIC customer experiences
  • Ability to engage senior stakeholders
  • Ability to influence & inspire
  • Proven track record in working in high pressure environments
  • Understanding of retail and wealth segments in India & Indonesia is a plus
  • Degree with minimum 6 years of experience in relevant field
Technical Experience
  • Knowledge of Mobile & Internet capability - with previous work experience in this field
  • Ability to drive customer traction and usage
  • Consumer Portfolio management background - a big positive

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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