Administration Assistant

Application Deadline: 10 August 2026

Department: Legal

Employment Type: Permanent - Full Time

Location: Bolton

Description

This role offers an excellent opportunity for someone to kick start their career within the claims management area.

It specifically involves creating new claims on our claims management system, reviewing & prioritising incoming correspondence and carring out any other associated daily administrative tasks and activities which require urgent attention.

Key Accountabilities
• Input new claims on to the claims management system within a set time frame
• Reviewing incoming post and e-mails & adding them to the system for the file handler to review
• Closing settled files and archiving them
• Dealing with any urgent administrative work
• To ensure compliance with the SRA Standards and Regulations

Working Hours
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications
• An ability to organise and prioritise tasks
• An ability to use own initiative
• An ability to work under pressure
• A team player
• An ability to maintain attention to detail when dealing with repetitive tasks
• Good Literacy and IT skills
• Ability to work to deadlines

Values
Our culture is focussed on ensuring the successfulness of our people and clients, with this our values are at the heart of everything we do;
We are dynamic
We are connected
We are innovative
We succeed together

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service - after 1 years' service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation