VDI Onboarding Technical Support Specialist

  • Location: London, England, United Kingdom
  • Salary: Competitive
  • Job Type: Full time

VDI Onboarding Technical Support Specialist

Responsibilities:
  • Interface with business users globally to collect and document desktop application requirements
  • Work with business users and application owners globally to determine application installation details
  • Various analysis and data gathering tasks
  • Provision users to Citrix XenDesktop VDIs through Citrix Studio
  • Assign applications via AD group membership
  • Provide technical guidance/resolve end-users' VDI sessions desktop / application issues

Qualifications:
  • Minimum 10 years of experience as a Windows Desktop Support Specialist
  • Experience supporting Citrix XenDesktop VDIs
  • Experience as a Windows Administrator
  • Excel for data analysis
  • Ability to interact professionally with both business and technical teams
  • Excellent verbal and written communication skills
  • Strong attention to detail

Preferred Skills:
  • Experience migrating Windows Desktops
  • Managing Active Directory group membership
  • Using SCCM to deploy applications
  • Application packaging
  • Basic scripting
  • Creative ability to think outside of the box
London, England, United Kingdom London England GB