Operations Lead Operations Lead …

Amazon
in Peterborough, England, United Kingdom
Permanent, Full time
Be the first to apply
Competitive
Amazon
in Peterborough, England, United Kingdom
Permanent, Full time
Be the first to apply
Competitive
Operations Lead
DESCRIPTION
This role will be based in either Thetford IP25 6ND, or Bury St Edmunds IP28 6RX

We have an exciting opportunity for a position based in a Vendor Flex site. Applicants should have the skills and ability to coach and motivate a team to meet quality targets and productivity expectations in line with company goals. This position is on a Monday to Friday day shift basis.
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Tasks & Responsibilities
• Ensure the safety of associates at all times
• Help support the daily management of the Vendor Flex site duties
• Support the 'Cluster' Area Manager (AM) to highlight and rectify any issues as they arise
• Assign work to associates as needed, to support workflow and daily production goals
• Track the attendance and workflow of the team
• Lead the daily team brief
• Assist as an associate resource where appropriate and support the training of any new associates
• Assist the AM with analysing and reporting of node metrics
• Assist the AM in analysing and understanding the reasons behind success and any challenges in meeting site goals
• Tracking, reporting and maintenance of hours and schedules
• Assist the AM with reviewing and updating Standard Operating Procedures, as required
• Follow up and solve process-related area issues
• Improve the flow of product through the area
• Maintain Health and Safety standards and assist the AM in promoting a positive Health and Safety culture on site, identifying and addressing any potential safety hazards, within the work area
• Daily liaison with the Vendor where they are the labour provider
• Undertake daily physical stock counts to ensure inventory accuracy and highlight any discrepancies to the AM

BASIC QUALIFICATIONS Qualifications & Skills
• Excellent communication skills (written & verbal)
• No history of active attendance probation, quality probation, or performance counselling for the past 6 months or length of service
• Willing to work flexible schedules / shifts
• Familiar with current policies and procedures
• GCSE Maths & English, grade C or above (or qualification equivalent)
• IT literature, confident with MS office package
• Meets or exceeds departmental production goals in current role
• Role model for safe work behaviours
• Demonstrated problem solving & analytical skills
• The ability to coach and mentor others to succeed
• Should be able to travel up to 45 minutes each way daily

PREFERRED QUALIFICATIONS • Willingness to train and learn new skills
• Able to handle long and short term multiple tasks, whilst working in a fast paced, ambiguous environment

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