Ux Design Researcher Ux Design Researcher …

Franklin Resources Incorporated
in San Mateo, CA, United States
Permanent, Full time
Be the first to apply
Franklin Resources Incorporated
in San Mateo, CA, United States
Permanent, Full time
Be the first to apply
Ux Design Researcher
6414 https://fti.taleo.net/careersection/2/jobdetail.ftl?job=831771&tz=GMT-07%3A00&tzname=UX Design & ResearcherUnited States-California-San Mateo Welcome. You are not signed in. | | This service is set to disconnect automatically after {0} minutes of inactivity. Your session will end in {1} minutes. Click OK to reset the timer to {0} minutes. You have been signed out. This service is set to sign out after {0} minutes of inactivity.
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Job Description - UX Design & Researcher (831771) Job Description UX Design & Researcher - 831771

At Franklin Templeton, we are dedicated to delivering strong results and exceptional service to clients, team members and business partners. Over 9,000 employees working in 60 offices around the world are dedicated to servicing investment solutions for our clients in more than 150 countries. For over 65 years, our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.

If you have a passion for researching and designing intuitive user experiences that make the most daunting of tasks delightful and a relentless desire for innovation, balances with business needs and customer expectations, we want to hear from you!

What is the Client Experience team responsible for?

Our Client Experience team creates delightful experiences that make people's experience with us easier. We're a collaborative group, guided by a highly-iterative, user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact the investing journey for millions of people around the world.

What are the ongoing responsibilities of a UX Design & Researcher?

Reporting directly to our Client Experience Manager, Franklin Templeton is looking for a UX Design & Researcher to join our Client Experience team In this role you will collaborate with our Client Marketing, your peer Design team, and our Technology teams to help us achieve our vision.

  • Conceptualize original ideas that bring simplicity and user friendliness to complex UX roadblocks

  • Propose and produce UI designs, artwork and wireframes based on specifications

  • Interact with the Publishing, Development and QA teams during the build process to feed-in needed specifications to ensure the build is as was intended

  • Develop and add to user experience design standards and pattern libraries

  • Take initiative to develop new design solutions where appropriate, or identify possible future features and enhancements

  • Study user needs, conduct user research and evaluate user feedback, communicate with platform users (clients, etc.) to gather information, and periodically propose improvements

What makes Franklin Templeton unique? In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of —the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results. Highlights of our benefits include: *Only applicable at certain locations We believe that being a good corporate citizen is good business. To us, corporate citizenship means being accountable, serving our clients, being an employer of choice, managing our environmental impact, and . An emphasis on corporate citizenship is embedded in our , and is an important element of how we achieve success. We are also committed to your learning and development with resources focused around Experience, Exposure, and Education, to help you achieve your professional development goals. Take some time to, , and see what it means to say, “I AM Franklin Templeton”. Franklin Templeton is an Equal Opportunity Employer. We are committed to equal employment opportunity for all applicants and existing employees and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. We invite you to visit us at to learn more about our company and our career opportunities. #LI-US #MID_SENIOR_LEVEL
  • Three weeks paid time off the first year
  • Medical, dental and vision insurance
  • 401(k) Retirement Plan with 75% company match on your pre-tax and/or Roth contributions, up to the IRS limits
  • Employee Stock Investment Program
  • Tuition Assistance Program
  • Purchase of company funds with no sales charge
  • Onsite fitness center and recreation center*
  • Onsite cafeteria*

What ideal qualifications would help someone be successful?

  • Bachelors’ degree in Design (UX, Product)

  • 3+ years of UX website and application design and research experience

  • A strong online portfolio of web and application design work

  • Experience working with Client Experience or Product Managers and Front-end Developers

  • Excellent communication, interpersonal, and analytical skills, including the ability to present design concepts clearly and to persuade colleagues, partners and stakeholders

  • Ability to work efficiently, independently, and to demonstrate a bias for fast-paced action in sometimes ambiguous environments;

What technology skill sets are critical to the success of this role?
  • Proficiency in UX design and prototyping tools, such as InVision

  • Proficiency with testing platforms, such as Google Optimize and UserTesting.com

  • Proficiency with Voice-of-Consumer platforms, such as Qualtrics and Decibel

Job Function : Marketing and Communications Primary Location : United States-California-San Mateo Schedule : Full-time Job Posting Date : Jan 16, 2020, 5:42:31 PM

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