Director, Services Director, Services …

BMO Financial Group
in Chicago, IL, United States
Permanent, Full time
Be the first to apply
BMO Financial Group
in Chicago, IL, United States
Permanent, Full time
Be the first to apply
Director, Services
Director of Directory Services Chicago, IL, USA/en-US/External/job/Chicago-IL-USA/Director-of-Directory-Services_R200009450/apply


200 W Adams Street

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The Financial Crimes Unit (FCU) brings together our Cybersecurity, Fraud and Physical Security capabilities to address the ever-growing and increasingly complex global security environment. It is a highly collaborative effort that greatly enhances BMOs ability to rapidly prevent, detect, respond to, and recover from all security threats. This position offers a unique experience to learn from experienced leaders in the industry, join a team building the 21st century model for security and helping grow the good by protecting our customers and communities.

In this exciting role, you will have the unique opportunity to develop, test, and implement information security platform/infrastructure strategies for BMO. In addition, you will provide cyber security subject matter expertise and advanced technical support. You will build the plans and road maps for future-focused information security solutions based on technical and business strategies, organizational growth and anticipated changes in the threat landscape. Also, you will work with stakeholders to recommend information security solutions based on engineering requirements. Furthermore, you will ensure that information security systems and infrastructure align with business value and are technically sound and well-integrated, and you will provide timely response to escalations of critical issues to evaluate solutions, coordinate recovery and ensure resolution.


  • Manages people and leads a team capable of delivering the desired business results.
  • Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
  • Develops an expert understanding of business/group challenges.
  • Networks with industry contacts to gather competitive insights and best practices.
  • Recommends measures to improve organizational effectiveness.
  • Contributes to strategic plans, technology roadmaps, and standards and promotes adherence to them.
  • Anticipates and reduces complexity for others.
  • Establishes deep relationships at all levels, to effectively collaborate in identifying new technological directions for the business strategy and to provide input into the roadmaps for these solutions.
  • Acts as the prime subject matter expert for internal/external stakeholders.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Leads detailed design reviews and makes recommendations for changes/enhancements.
  • Solves complex system issues/failures and helps to determine root causes as well as designing resolutions.
  • Takes a leadership role in projects to implement new capabilities, significant upgrades, and product retirement.
  • Works with vendors and architects to understand technology roadmaps for incorporation into security platform planning.
  • Explores opportunities for innovation using new and existing security platforms.
  • Contributes to thought leadership at BMO in areas of subject matter expertise and shares expertise at industry forums.
  • Designs, develops, tests, implements & maintains information security platforms to meet requirements for security functionality, performance, scalability and resiliency.
  • Researches and tests new cyber security products and innovations to support tactical and strategic decision making.
  • Provides advice, counsel and support on information security platforms and services and recommends solutions.
  • Develops and implements changes to streamline and integrate security processes and systems in the organization.
  • Leads continuous improvement activities and root cause analysis with the goal of strengthening information security capabilities.
  • Builds effective relationships with internal/external stakeholders.
  • Troubleshoots complex issues with internal and external stakeholders as required.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Identifies opportunities to strengthen the information security capability at BMO, such as: sharing expertise to promote technical development, mentoring employees, building communities and professional networks across BMO.
  • Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
  • Ensures consistent, high quality practices/work and the achievement of business results in alignment with business/group strategies and with productivity goals.
  • Understands the scope of complexity that exists in the computing environment and the ways which security platforms impact that environment.
  • Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
  • Influences how teams/groups work together.
  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
  • Communicates abstract concepts in simple terms.
  • Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
  • Anticipates trends and responds by implementing appropriate changes.
  • Broader work or accountabilities may be assigned as needed.


  • Typically 9+ years of relevant experience and a post-secondary degree in Computer Science, Engineering, Information Systems, Information Security, or a related field of study or an equivalent combination of education and experience.
  • Multiple certifications in a related field, with strong preference for Information Security certifications from a well-recognized institution (e.g. (ISC)2, ISACA, SANS).
  • Understanding of multiple information security platforms and able to solve complex issues - Expert.
  • Sought out across the business/industry as a subject matter expert in Information Security.
  • Technical and system-level expertise in one or more information security solutions and/or extensive background in IT design and engineering.
  • Knowledge of information security design and engineering concepts, practices, and technology obtained through formal training and work experience - Expert.
  • Knowledge of the technical/business environment and the corporate processes and procedures - In-depth.
  • Seasoned expert with extensive industry knowledge.
  • Technical leader viewed as a thought leader for innovation.
  • Verbal & written communication skills - Expert.
  • Analytical and problem solving skills - Expert.
  • Influence skills - Expert.
  • Collaboration & team skills; with a focus on cross-group collaboration - Expert.
  • Able to manage ambiguity.
  • Data driven decision making - Expert.

Were here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Posted 4 Days AgoFull timeR200009450 BMO Financial Group

Serving customers for 200 years and counting, BMO is a highly diversified financial services provider the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.

We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets, our North American investment and corporate banking division.

In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets, our North American investment and corporate banking division.

We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.
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