Learning Solutions Associate Learning Solutions Associate …

in Clarendon Hills, IL, United States
Permanent, Full time
Be the first to apply
in Clarendon Hills, IL, United States
Permanent, Full time
Be the first to apply
Learning Solutions Associate
Learning Solutions Associate Req #: 19779 Location: Oak Brook, IL US Job Category: Corporate Job Summary

The Learning Solutions Senior Associate will support our Industry and Business Development Curriculum which creates the value and growth required to support the Crowe University’s strategic plan. This role will be accountable for analyzing, designing, developing and implementing a variety of learning and development solutions. These solutions would include live instructor led, virtual instructor led, e-Learning, job aids, video tutorials, and other performance support. This individual will be responsible for managing timelines and logistics to achieve our training goals.

This role will work with key stakeholders such as Program Owners, Role Architects, Subject Matter Experts and Delivery Partners to co-ordinate and manage the implementation plan of envisioned programs. Curriculum is developed by College Deans and or other identified subject matter experts, who are appointed for each of our major skill areas with the responsibility to identify and resolve gaps in technical and non-technical areas, and to share and promote technical expertise at all levels of the firm.

The Learning Solutions Senior Associate should have strong planning, communication and coordination abilities and be capable of working across cross functional teams to deliver extraordinary learning experiences for our people using the underlying program curriculum. This person needs to be results driven and be able to manage complex and high-pressure situations. This individual is a single point of contact for service delivery, learning solutions and delivery stakeholders.

Job Requirements:

  • Passion for Learning and Development with an exposure to learning delivery models and adult learning.
  • Build an implementation plan and/or design document aligned to the program requirements.
  • Manage the communication, coordination, and preparation between synchronous facilitators, asynchronous facilitators, service delivery team and products/ programs team.
  • Build and foster relationship with the program sponsors /stakeholders.
  • Manage and report status according to program design needs.
  • Make timely recommendations based on program objectives in consultation with the Curriculum Lead and stakeholders.
  • Execute the development and delivery of solutions (end to end) with strong attention to detail and timely implementation.
  • Leverage firm tools and software in the development of learning solutions.
  • Technology savvy and be able to leverage the capabilities across different means of content development and delivery (for example, LMS, Microsoft 360 products, and other technology enabled tools)
  • Manage and moderate social learning communities.
  • Be able to manage crisis and emergency situations with ease.
Company Overview

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing.


Minimum Qualifications:

  • Bachelor’s Degree in Instructional Design, Education, Instructional Systems Design, Adult Education or related field
  • 1-3 years developing e-learning solutions that are based on industry recognized adult learning theory and e-learning design
  • Familiarity with conducting a needs analysis and creating an implementation plan/design document
  • Experience designing and developing in Articulate 360 and Camtasia for SCORM-based digital solutions
  • Experience with virtual learning platforms (e.g. ON24, Adobe Connect, etc)
  • Experience working with video such as capturing video content and basic editing
  • Effective and appropriate written and verbal communication skills in a business environment including facilitation
  • Working knowledge of Microsoft Office 365 products and survey tools
  • Experience of producing learning solutions from initial scoping to solution release
  • Ability to develop and maintain relationships
  • Flexibility in handling changing work requirements.
  • Team Worker with ability to handle conflicts smoothly.
  • Knowledge and use of SharePoint for managing day to day activities/reports.
  • Experience working with external vendors to source content in the design of learning solutions.
About the Team:

Talent Solutions (TS): TS helps Crowe attract, develop and retain the talent needed to meet and exceed Firmwide strategic goals. TS is organized into six delivery units:

  • Learning and Talent Development Strategy - this area executes the firm’s strategy relative to the learning and development of our people including training, performance, career and leadership development.
  • Internal Communications and Employment Branding: this area manages the execution of strategies to communicate with our people, improve the firm’s employment brand awareness in the market, and strengthen the firm’s reputation and our people’s development through corporate social responsibility efforts.
  • Talent Acquisition - this area executes the recruiting strategy to position us competitively in meeting the needs of the business for both campus and experienced talent.
  • Crowe Human Resource Services - this area executes the HR strategy and relative to critical people processes, procedures and tasks which occur throughout the year and through the various stages of the employee lifecycle – from hire to exit.
  • Alumni Relations
  • Diversity and Inclusion
Our Benefits:

At Crowe, we know that great people is what makes a great firm. We value our people and offer employees a comprehensive benefits package.

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.

More about Crowe:

Crowe () is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.