Senior Sales Support Supervisor

  • Competitive
  • Boston, MA, USA Boston MA US
  • Permanent, Full time
  • BNY Mellon Investment Management
  • 21 Aug 18 2018-08-21

Senior Sales Support Supervisor

The incumbent is responsible for the coordination and implementation of marketing programs developed by Private Wealth Management Marketing. He/She plans and attends special events (seminars, receptions) and client programs (individual or firm presentations) and may attend community functions on behalf of PWM. He/She manages Sales Assistants, Sales Associates and Sales Analysts in larger regional offices. Will be responsible for the management of quality business processes; includes development of performance metrics and reporting standards for the sales support team. This individual will ensures the consistent high quality and compliant production of new account documentations as well as presentations to clients throughout the Region. Manages sales campaigns and initiatives across the WM organization; requires strong project management and communication skills. Prepares the marketing budget for the Region, maintains various records and provides data and management reports to various departments. Incumbent provides support for internal channel marketing within the region and is responsible for the centralized coordination of analysis and new account processing for all sales offices in the Region. The incumbent promotes best practices through technology tools across the sales team. Incumbent serves as a common point of interface and liaison for sales and services to insure new accounts are processed timely and documented correctly and completely. Prepares and manages revenue reports, expense reports, pipeline reports and monthly forecasting. This includes tracking sales activities for Sales Directors. Manages and coordinates ad hoc projects delegated by National Sales Director.

Qualifications
He/She will have a BA/BS in business or related discipline (or related experience). 5 years of financial industry experience with direct knowledge of business lines to be supported, with 5 years management experience. Strong analytical and communication (oral/written) skills. Excellent organizational, multi-tasking, and project management skills. Must be proficient in STARR, and Microsoft Office products. Salesforce and other CRM experience are a plus.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

As one of the nation's leading wealth managers, BNY Mellon Wealth Management is dedicated to helping individuals, families, planned giving programs, endowments, foundations and other institutions with all of their wealth and investment planning needs. By providing integrated products, services and solutions, we help them capitalize on opportunity while managing risk. Backed by more than two centuries of experience, we understand our clients' needs and deliver customized strategies to help them reach their goals.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.


Primary Location: United States-Massachusetts-Boston
Internal Jobcode: 30142
Job: Wealth Management
Organization: WM US Markets-HR14164
Requisition Number: 1811000