Group Manager, Control

  • Competitive
  • New York, NY, USA New York NY US
  • Permanent, Full time
  • BNY Mellon
  • 21 Aug 18 2018-08-21

Group Manager, Control

Control - M3
CSD Control Management, as part of the First Line of Defense, supports the overall control and risk framework to ensure that the control culture across all areas of CSD is embedded, sound and meeting client needs. The team consists of c.180 Control Managers embedded with businesses in over 35 global cities supporting over 18,000 staff members. Businesses within CSD rely on CSD Control Management to conduct independent control and risk assessments; develop standardized controls that represent operating best practices; provide education on controls and emerging risks, and support business development and change.

Able to develop a deep understanding of the business and its supporting service delivery/ operating models. Possesses strong relationship building skills, able to consult and collaborate with operations, risk management, compliance, technology and other functional leaders to assess the stability of the operating environment and to identify effective solutions to close control gaps, ensure risk mitigation, and achieve strategic objectives.

Understands risk principles and manages parallel control activities to ensure continuous monitoring of the operating environment. Keeps abreast of industry developments and uses in-depth knowledge to better identify potential threats and innovative solutions. Ensures controls meet regulatory and organization standards. Obtains and uses empirical data to identify trends and flag areas of concern. Analyzes evidence of successful and efficient performance. Leads across teams and functions to complete root-cause analyses and deep dive reviews of serious control breaches. Distills facts to draw conclusions, to recommend solutions and to determine appropriate level of management intervention.

Drives actions to mitigate risks and sees them to completion. Manages or makes meaningful contributions to complex, strategic projects, working with other functional leaders to improve controls or mitigate deficiencies. Projects are usually broader and focused on long-term operational issues.

Ensures team objectives are aligned to functional objectives. Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues. Manage (direct or matrix) multiple teams of control professionals who execute process / control reviews, advisory engagements, control testing, error analysis and reporting. Work is primarily accomplished through subordinate managers. Oversee geographically dispersed teams responsible for the achievement of goals and objectives through talent management and ongoing supervision.

Builds and manages an effective communication framework aimed at promoting a strong controls culture. This includes transparent reporting to senior stakeholders via standard reports and status updates that are written and presented in a clear, concise and compelling manner. Leads and contributes to the development of policies, procedures, training materials and other documentation aimed at enhancing controls.



Bachelor's degree required; advanced degree preferred. At least 7 years of relevant work experience, with 1-3 years of management experience, required in audit, risk, compliance, regulatory, internal controls, or process improvement, and expertise and/or experience in the securities or financial services industry.


For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New York-New York
Internal Jobcode: 70317
Job: Risk
Organization: Control-HR11604
Requisition Number: 1811195