Trade Commodity Finance (TCF) Middle Office Manager - Banking Operations New York - United States Trade Commodity Finance (TCF) Middle Office  …

SOCIETE GENERALE
in New York, NY, United States
Permanent, Full time
Be the first to apply
Competitive
SOCIETE GENERALE
in New York, NY, United States
Permanent, Full time
Be the first to apply
Competitive
Trade Commodity Finance (TCF) Middle Office Manager - Banking Operations New York - United States
In addition to daily finance operations, the responsibilities of the Collateral Risk Manager role include interaction with Front Office Management & Staff, Clients, Risk & Regulatory, and Back Office operations staff. Products and clients are international, and business is very active. GLFI TCF business is approximately 50% Energy products, there is a good mix of products in the softs, grains and metals business. Structured Finance Operation in NY are almost exclusively energy products related.

The TCF/TRA Team Leader/Collateral Analyst will manage a team of TRA analysts, as well as administering to the daily needs of a commodity based portfolio in the US, Canada and Latin America. The primary responsibilities will focus on the smooth operation of the TRA business, maintain proper procedures & controls, and ensuring commodity based lending transactions are properly secured. The roles will require coordination with GLFI, Paris operations, clients and the SG back offices.

The collateral structure of the GLFI client base is predominantly secured, with approximately 50% of clients maintaining collateral in the form of borrowing bases, specifically identified assets or generally secured assets. A daily valuation of specifically assets is systemically performed and monitored by the Middle Office.
Apply all Group rules and procedures linked to financial crime risks prevention (KYC, AML, sanctions and embargo) and all regulatory requirements related to their activity on a daily basis while processing operations. Contribute to adapt rules and processes linked to compliance and regulatory requirements
Actively follow all training sessions dealing with regulatory and compliance obligations and contribute to regular update of procedures and training materials related to those topics
Ensure data and indicators quality and accuracy on a daily basis within tools and in each process performed to guaranty "customer excellence".


Main responsibilities:

• Direct and supervise the management of TCF/MO and TRA/MO. This includes day to day operational and administrative (KPI/control) responsibilities.
• Maintains the knowledge and technical skills of team members in commodity financing operations. Utilize all tools at your disposal, including internal and external training modules to ensure a technically competent team of commodity finance professionals.
• Direct and supervise projects from proposal to implementation, including coordinate team interaction with other departments, including the FO, LSG BO, TCF BAC, other support departments. Ensure proper testing, training and implementation of projects.
• Maintain departmental procedures for scope and accuracy, identifying controls and implementing changes.
• Oversee staffing requirements, including training, development and back-up processes. This includes monthly allocation of accounts.
• Apply all Group rules and procedures linked to financial crime risks prevention (KYC, AML, sanctions and embargo) on a daily basis while processing operations.
• Contribute to adapt rules and processes linked to financial crime.

1. Create a sense of urgency and explain the SGCIB transformation plan to the teams. Direct and supervise the training of staff to ensure proper re-allocation of responsibilities.
2. Inform the supported business line of the OPER strategy and communication it to your teams in order to unify them around this strategy. Explain the contribution of each team member to the global OPER set-up and their interaction with their internal partners and external clients.
3. Define the team's objectives accordingly to the OPER line strategy.
4. Ensure a rigorous day-to-day monitoring of MO activity around the fundamentals of the GBS strategy (decrease of operational risks, enhancement of service quality to clients and reduction of costs) - Make sure the team's indicators are appropriate to run the activity rigorously and report these figures to both Regional and Global heads.
a. Manage the performance (risk, efficiency, service quality, cost) of the team in particular by daily interaction and regular formalized 1-to-1 with direct reports (daily/weekly, individual/collective) and make sure that an efficient escalation process is in place in case of issues;
b. Make sure the team's activity is under control: detect any issues, identify new ways of improving and prioritize these actions.
c. Follow the budget of the OPER/CRM department, ensuring it is respected throughout the year;
d. Direct and supervise daily/weekly/monthly activity (people, process, reports) and optimize the use of resources (human and financial) in the OPER/RCM team;
e. Adapt the OPER/RCM team to the evolutions of the operational needs and business line strategy;
f. Initiate and bring forward some projects (process flow, Tomcat...etc) to allow the improvement of the overall team efficiency;
g. Direct and supervise development of the partnership with the Front-office and other GBS stakeholders;
h. Review overall processes that can be performed by less experienced staff and analyze potential off-shoring benefits (if any). If processes are off-shored, maintain an efficient oversight model over global operations.

Profile Required

Main responsibilities of the TCF Middle Office and Back Officer Manager:
• Ensure a rigorous day-to-day monitoring of MO and BO activity around the fundamentals of the GBSU strategy (decrease of operational risks, enhancement of service quality to clients and reduction of costs) and assume the responsibility for the quality of the data produced.
  • Make sure that the transactions are performed within the respect of procedures, and with the expected level of quality, operational safety and timeline.
  • Make sure the team's indicators are appropriate to run the activity rigorously and report these figures to both Regional and Global heads.
  • Immediately escalate to management and report any issue, anomaly or incident and implement the action plan to remediate it
  • Manage the performance (risk, efficiency, service quality, cost) of the team by daily interaction and regular formalized 1-to-1 with direct reports (daily/weekly, individual/collective) and make sure that an efficient escalation process is in place in case of issues
  • Make sure the team's activity is under control: detect any issues, identify new ways of improving and prioritize these actions.
  • Manage the capacity of the team with the objective to optimize the use of resources, prioritize and balance workload within the team, produce the monthly capacity dashboard
  • Focus on the continuous improvement and organization of the team, lead PSS (Problem Solving Sessions) with the help of OPER AMER CI Leader whenever appropriate. Lead the TCF MO morning meetings and co-lead the TCF BO ones with the Head of TCF BO production
  • Support the business
  • Adapt the TCF MO and BO team to the evolutions of the operational needs and business line strategy
  • Direct and supervise development of the partnership with the Front-office and other GBS stakeholders
  • Act as an advisor to internal and external clients and on trade finance related issues
  • Develop the partnership with the Front-office and other GBS stakeholders; Support new business initiatives involving trade finance products and services, actively participate to NPC (New Products Committees)
  • Ensure smooth daily communication with the RM and clients, discuss production issues at the morning meetings with the team and provide ETA to RM and clients on pending issues
  • Reorganize the team when needed to improve the support to the business and its efficiency.
  • Inform the supported business line of the OPER strategy and communicate to team in order to unify them around this strategy
  • Drive the transformation
  • Lead TCF MO/BO transformation/efficiency/digital projects from proposal to implementation, including coordinate team interaction with other departments, including the FO, Loans BO, and other support departments. Ensure proper testing, training and implementation of projects.
  • Initiate and bring forward some projects (process flow, automation) to allow the improvement of the overall team efficiency
  • Implement/participate in strategic decisions regarding any of the middle-office and back-office global systems, in relation with the Head Office
  • Reduce manual processes, deliver process improvements opportunities, evaluate any potential for digitalization and process optimization with new technologies (ex: OCR), remove non-added value tasks, automate manual tasks whenever possible define the priorities and the deliverables from the project, including the coordination with the project manager and the IT teams dedicated to the project
  • Ensure the relationships with the partners: IT, Legal, SAFE, Audit and Compliance teams.
  • Develop the teams
  • Maintains the knowledge and technical skills of team members in commodity financing operations.
  • Oversee staffing requirements, including training, development and back-up processes. This includes monthly allocation of accounts. Ensure that all critical tasks have a proper backup
  • Actively participate in recruitment, define the team's objectives in accordance with the OPER line strategy. Conduct annual appraisals of department staff
  • Actively follow all training sessions dealing with regulatory and compliance obligations and contribute to regular update of procedures and training materials related to those topics
  • Ensure the successful change management in the team after any project/ change in processes
  • Apply all Group rules and procedures linked to financial crime risks prevention (KYC, AML, sanctions and embargo) and all regulatory requirements related to their activity on a daily basis while processing operations. Contribute to adapt rules and processes linked to compliance and regulatory requirements
  • Work as a partner with Compliance and give them notice of any production event Actively manage the BCP Plan for department by ensuring said plan is current and group participation in scheduled tests
  • Actively participate to Audits and Compliance Monitoring team reviews
  • Competencies
  • Strong Leadership and communication skills
  • Strong problem solving and organizational skills; ability to prioritize and multitask.
  • Ability to work in a dynamic, highly regulated, deadline-focused environment.
  • Strong interpersonal skills.
  • Team player, Proactive approach
  • Ability to propose new idea to improve/automate processes for higher efficiency
  • Strong Risk awareness
  • Knowledge of Borrowing base/ collateral monitoring and transactional deals part of a credit line offered to Corporates
  • Experience in managing a Commodities Trade Finance operation.
  • International multi-office operations experience.
  • Advanced computer skills in Microsoft Office products including Excel, and collateral management system
  • Behavioral skills:
    Developing the business
    - Client focus: Allocate resources and services in order to best answer the client requests, provide a high level of service to corporate and internal clients
    - Results orientation: Use all available resources to achieve objectives in a timely manner
    Preparing the Future:
    - People Development: Consolidate and share knowledge with staff, share experience and expertise with team members
    - Develop cross-training within the team
    Working Together:
    - Change Leadership: Initiate changes by defining concrete steps to implement
    - Cooperation: Facilitate discussion to effectively resolve conflicts
    - Team Leadership: Provide clear roles and assignments to each team member
    Contacts:
    - Internal: Front Office, Finance (DFIN), STR (Loans BO), Funds Transfer; ITEC; Compliance; Legal, GTPS
    - External: Clients, Syndicated Banks; Beneficiaries; Forwarders; Advising / Confirming Banks; Collecting Banks
    Regulatory: Must possess working knowledge of OFAC, Anti-Money Laundering and Anti-Boycott rules / regulations and possess experience with applying said rules
    Profile: Must possess at least 10 years management experience of a comparable size department
    Language: Fluent English, Knowledge of another language is a plus

    Business Insight

    The Collateral Risk (TCF MO) Manager is the day to day operations leader in coordination with Team Leaders and specialized Collateral Analysts in monitoring the TCF portfolio, determining compliance with facility limits and collateral requirements. He/ She ensures the clients' compliance of legal documents with risk approvals at close, and continued compliance with approved covenants on an on-going basis. Day to day business is monitored utilizing a proprietary collateral monitoring system (called Tomcat), along with Loan IQ and various other industry-based systems. The Analysts provide assurance that the clients' collateral position versus approved facilities' limits and outstanding obligations are in compliance.

    We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

    Job code: 19000TEU
    Business unit: SG CIB
    Starting date: 31/12/2019
    Date of publication: 24/11/2019
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