Trading Operations Specialist - Application Support Trading Operations Specialist - Application  …

Non-disclosed
in New York, NY
Permanent, Full time
Be the first to apply
145,000
Non-disclosed
in New York, NY
Permanent, Full time
Be the first to apply
145,000
Seeking technical Application Support Analyst, hands-on in Equities trading production support, with skills in system monitoring, change and release management, and service automation for a full time position in large investment bank.

L1/L2 f/t position in NYC, remote setting currently/till at least 2021 Q2.

Job Description:

  • Trade support to interface with clients, investigate, and understand issues to provide solutions /resolutions in a timely manner.
  • Analyze, identify issues, and coordinate resolution to production issues. 
  • Maintain effective communications and develop relationships with clients and IT management; act as liaison between business and other (global support/dev) IT teams.
  • Escalate issues when required to ensure timely resolution and track to closure.
  • User training, troubleshooting, development of support procedures, system testing, and implementation.

Experience/Skills Requirements:

  • Trading application support experience (3+ years)
  • Knowledge of Order Management Systems (risk, position management, market data, client connectivity)
  • Equities domain knowledge (e-Trading, Equities, ETFs, Derivatives, Capital Markets )
  • Knowledge of trading concepts and flows
  • Trade reporting
  • Good knowledge on incident reports and problem management.
  • Knowledge of booking flow a plus
  • UNIX, Windows and SQL experience: scripting, automating
  • Monitoring tools (GENEOS or similar)
  • Automation tools (Ayehu or similar)
  • Strong skills in technical and some business analysis
  • Excellent oral and written communication skills, business writing skills
  • Flexible, proactive and self-motivated with a proven ability to assimilate and apply information rapidly and effectively.
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