EMPLOYMENT TYPE: Permanent
DEPARTMENT: Office Services
DIVISION: Grop
WORKPLACE STRCTRE: Hybrid
ROLE OVERVIEW
PRPOSE OFJOB
To ensre a professional front of hoseservice is delivered to all clients, intermediaries and sppliers, incldingthe effective management of all in coming telephone lines and client meetingroom calendars.
MAINRESPONSIBILITIES AND DTIES
Meet and greet clients, intermediaries and external visitors in a professional, friendly manner, maintaining expected JTC standards. Set p meeting rooms and boardrooms and provide refreshments as and when reqired, in accordance with JTC catering gidelines. Management of the JTC Grop 'inbox' ensring all enqiries are logged and passed onto relevant recipient. Actively manage 6th floor meeting room and boardroom calendars on a rotation basis. Liaise with "meeting owners" to confirm meeting reqirements from a catering perspective and ensre reqirements are met, sch as dietary needs, allergies. Ensre smooth and efficient set p of IT eqipment for meeting rooms ensring the provision of sfficient time to liaise with IT on any technical isses arising. Ensre the reception, mezzanine, 6th floor meeting rooms, kitchen and welcome area is kept tidy at all times. Perform a weekly stock check of kitchen and catering spplies, inclding water, ordering additional spplies accordingly to Grop procedres. Organise all "grond" travel arrangements (client / employee taxi jorneys). Manage visitor signing in/ot and overall secrity of incoming personnel. Ensre adherence to JT policies, procedres and gidelines. Adhere to Risk & Compliance procedres in relation to reglatory reqirements and AML legislation. Adhere to JTC's core vales and expected behaviors. Any other dties as deemed necessary by Management. Maintain accracy when handling data and ensre that integrity of processes is maintained. Maintain the highest standard of confidentiality and secrity. phold professional standards with all clients, internally and externally. Developing self and always maintaining knowledge in relevant field. ESSENTIAL REQIREMENTS Experience in a Front of Hose co-ordination role is desirable. Knowledge of general office management processes and procedres is desirable. Flexible and reliable. Excellent commnication skills both verbal and written. Strong time management and organisational skills with the ability to manage mlti-tasks efficiently. Professional approach, demonstrating high levels of integrity and trst and the ability to manage sensitive information confidentiality. Strong team player. Basic knowledge of Microsoft Office (word, excel, otlook), visitor management, appointment schedling/calendars and general office management procedres is desirable. OR COMMITMENT TO INCLSION & WELLBEING JTC is committed to fostering a healthy, inclsiveorganisation where all individals feel welcome and feel able to participate inthe workplace flly. We vale different perspectives, backgronds and livedexperiences. This incldes spporting employee wellbeing so that people feeleqipped to thrive.
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