Complex Injury Paralegal

Davies Manchester, United Kingdom

Posted 1 day ago Permanent Competitive

Complex Injury Paralegal

Application Deadline: 11 September 2026

Department: Legal

Employment Type: Permanent - Full Time

Location: Manchester

Reporting To: Lead Lawyer / Partner

Description

Due to continued growth, Keoghs is looking for an ambitious Paralegal to join our Manchester-based Complex Injury team, working closely alongside Lead Lawyer and Partner
Lauren Flanagan . This is a fantastic opportunity to gain hands-on experience supporting the handling of high-value, complex and catastrophic injury claims, including multi-track Employers' Liability, Public Liability and Road Traffic Accident cases.

Working within a supportive team, you'll play a key role in progressing challenging and rewarding cases while receiving ongoing guidance, supervision and development. If you already have experience in a personal injury paralegal role and are looking to build a long-term career in complex injury litigation, this role offers an excellent platform to develop your expertise and continue your own career journey.

Key Responsibilities

You will work as part of a team, supporting those with responsibility for progressing each file from receipt of papers from the insurer client to resolution of the claim. The role will include:

Preparing basic court documents; filing and serving court documents; and diarising of court orders and hearing dates

Liaising with experts and counsel regarding CVs, fees and availability for conferences, JSMs and hearings

Liaising with insureds and witnesses regarding attendance at conferences, JSMs and hearings. Drafting of witness summons.

Liaising with courts regarding hearings, applications and consent orders

Registering and updating CRU, notifying CRU of settlement

Maintaining experts summary, interim payment records and offer history within case management system

Arranging appointments for claimants to be seen by medical experts; chasing for reports; drafting medical records mandates; applying for records and police accident reports

Review of medical records and drafting summaries of those reviews using the records review spreadsheet

Review of photographic evidence and surveillance footage and preparing a precis of the evidence

Redaction of documents to ensure legal privilege maintained and/or no GDPR breaches

Fielding telephone calls and dealing with general queries received from parties involved in the claims including the insureds, insurers, experts and witnesses

Arranging payments where required

Conducting legal research.

Delivery of agreed performance targets and quality standards

Skills, Knowledge & Expertise

Minimum education standard of 5 GCSEs grades 5 or above or A-C with established interest in law either through further education (e.g. LPC or ILEX) or experience within a legal environment

Experience of and understanding of the litigation process, in a file handling or assistant RTA OR EL, PL personal injury role

Good telephone and communication skills with people at all levels inside and outside the business

An ability to organise and prioritise tasks using initiative

Calm under pressure with the ability to re-prioritise and delegate effectively when required

An ability to maintain attention to detail when dealing with repetitive tasks

Self-confidence, with good literacy and IT skills

Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met

Ability to work effectively within the Keoghs shared values framework

Job Benefits

Davies Incentive Plan

25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)

Simply Health Care Cash Plan

WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing