Job Description



The Consumer and Community Banking Event Strategy Center of Excellence provides consultation, planning, execution and analysis of events that support Consumer and Community Bank overall, as well the Consumer and Community Bank lines of business and primary functions.



As a Communications Senior Associate within Consumer and Community Bank's Event Strategy Center of Excellence you will support the strategy, planning, and execution of large-scale events for Senior Leaders across the broader organization. You will work closely with Communications leaders across Consumer and Community Bank to support Senior Leader Conferences, Market/Site visits, Town Halls, and more. We are looking for a poised, flexible team player with strong executive presence, who is an experienced event planner and is comfortable multi-tasking in a creative, fast-paced and high-profile environment.




Job responsibilities

• Act as the first point of engagement for Executive Communicators when the business plans an event


• Demonstrate a strong understanding of business goals and budget constraints, creating event strategies that support organizational objectives while adhering to approved budgets.


• Exhibit strong executive presence when engaging with senior leaders and stakeholders, representing the organization with professionalism and confidence.


• Conduct event management tasks from start to finish including maintaining event calendar and budgets, negotiation with vendors, ordering signage and print orders, invoice processing, production and shipping of event materials


• Manage event staff onsite which includes speaker management, coordination with vendors, registration desk management, distribution of materials, oversight of presentations/AV needs, etc.


• Coordinate registration, accommodations, dining and other event logistics for smaller executive offsites or market visits


• Engage our internal partners at the firm for larger scale conferences/events including the: Meetings & Events Team, Conference Center Planners, Technical Production/AV & Live Streaming Teams


• Manage project plan and develop detailed run of show based on event agenda


• Look for ways to enhance the overall event experience and continue to come up with fresh, innovative ideas for internal events


• Coordinate post-event tasks such as final data management and event debrief documents

Required qualifications, capabilities, and skills:

• 3+ years prior experience in event management related activities


• Excellent verbal, written and interpersonal communication skills


• Ability to liaise with senior leadership


• Excellent oral and written communications skills


• Strong organizational skills and ability to multi-task in a high-profile environment with competing demands


• Proactive by nature and comfortable working in a fast-paced setting with tight deadlines


• Advanced MS Office skills


• Ability to cultivate relationships in the firm across various functions and lines of business


• Eager to learn, contribute and make an impact


• This position may require working outside of regular business hours and approximately 25% travel on average

Preferred qualifications, capabilities, and skills:

• Experience with registration and event systems/websites


• Bachelor's degree in communications, hospitality or similar discipline

About Us



Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.



We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.



We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.



Equal Opportunity Employer/Disability/Veterans




About the Team



Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.



Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.