Description and Requirements

• Excellent Team Player with transactional skills

• Monitor projects all tasks ongoing basis, evaluate progress and quality

• Manage issue resolution process, and raise issue/risks as necessary

• Work type and process compliance Quality audit governance

• Create and govern effective process and work closely with stakeholders

• Prepare Management reports as required

• Management of multiple GACs tasks assigned

• Manage Weekly, Monthly and Quarterly calls with the client

• Team and Queue Management

• Ensure all tasks are completed on time as per request from client

Skill set

Ø Good understanding of US Pension Insurance

Ø Any Certification will be preferred (Like LOMA etc)

Ø Excellent understanding of Excel, Powerpoint and Documents creation

Ø Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to Leadership/stakeholders (via weekly, monthly and Quarterly status report)

Ø Should be good in reporting to ensure strong governance

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!